Need an answer right away? That’s what this page is for! Below are the questions that we field quite often. If you can’t find what you’re looking for, by all means, feel free to contact us. We’re more than happy to help.
What’s the best way to contact you?
General inquiries: email@example.com
Subscription inquiries: firstname.lastname@example.org
Stockists/distribution inquiries: email@example.com
Advertising inquiries: firstname.lastname@example.org
Press inquiries: email@example.com
If you’re interested in writing, photographing, or styling for the magazine, please contact us at firstname.lastname@example.org.
What is your mailing address?
3130 Alpine Road, Suite #288
Portola Valley, CA 94028
Do you offer internships?
At this time, we do not have any internship opportunities available. But please feel free to send your resume and samples to email@example.com and we will keep your information on file.
Do you have any job openings?
Since we rely mostly on freelancers, we do not have any full-time positions available. If you would like to freelance for us, please send your resume and samples to firstname.lastname@example.org.
Where can I purchase a copy of the magazine in person?
How often is the magazine released?
Anthology is published quarterly as follows: Winter (January-March), Spring (April-June), Summer (July-September), and Fall (October-December).
Can I order any back issues?
We do not offer direct sales of back issues. However, some stores may still have copies of back issues available. Please note that Issue Nos. 1, 2, 5, 6, 7, and 9 are either sold out are available in extremely limited quantities. Issue No. 13 is our next release, and should be available at most of our stockists in late October 2013.
Are there any plans to print additional copies of sold-out issues?
Because we are a limited-edition publication, once an issue is gone … that’s it. There are no plans for additional print runs of past issues.
I subscribed, but I’m not sure which issue will be my first. How do I know?
Please refer to your PayPal purchase confirmation email, which indicates your first issue in the product description information.
I didn’t receive a purchase confirmation. Is that normal?
Once you complete your transaction, you should receive a purchase confirmation email from PayPal.
My subscription is up. How do I renew?
To continue receiving Anthology, please complete a transaction for a new subscription. Your subscription will not auto-renew.
If you are unsure as to when your subscription starts/ends, please refer to your PayPal purchase confirmation email; your first issue is noted in the product description information. Every subscription includes four quarterly issues. You can also feel free to email us at email@example.com.
Can I complete a purchase with different shipping and billing addresses?
Yes. During the checkout process, enter a different ship-to address. If for some reason you are not allowed to, please include a message in the “Instructions to merchant” field indicating the ship-to address.
If neither of the previously mentioned options is available to you during the checkout process: Please send an email to firstname.lastname@example.org with your request. Once we confirm receipt with a reply email, you should be all set.
SHIPPING AND DELIVERY
When is Issue No. 13 expected to ship?
All subscription orders placed between July 1 and September 30, 2013, will start with Issue No. 13. We anticipate that it will begin shipping in mid- to late-October. (Please note that since we are a fairly small operation, we only process one subscription mailing per quarter. Purchases made on/after October 1 will start with Issue No. 14.)
Please note that we process all mailings through a fulfillment center that ships the magazine via USPS bulk mail; delivery can take 4-8 weeks, depending on your location. If you have questions about your order, please email us at email@example.com.
In developing the content for every issue, we have been mindful of the lead time for our mailings. Hence, the stories are designed to still be relevant well past the cover date.
How do I update my mailing address?
Please send an email to firstname.lastname@example.org, including your old and new addresses.
I don’t live in the US, Canada, or UK. Can I still purchase or subscribe to Anthology?
Unfortunately, we only ship subscription orders to the US, Canada, and UK. However, Australia-based MagNation, which carries the magazine in its stores, offers subscriptions to locations worldwide. Additionally, some of our other stockists—both domestic and international—may carry the magazine in their online shops. Please refer to our list of stockists for contact information.